Terms and Conditions
These conditions apply to all tours provided by Art Safari Ltd registered no 4627042, unless otherwise stated. Art Safari is a fully licensed and bonded as a Tour Operator. When you buy an ATOL protected air package or flight from us you will receive a confirmation invoice showing your arrangements and your protection under our Air Travel organisers’ license number 9916.
BOOKING AND PAYMENT The tour price quoted in the information pack is subject to change without prior notice. Art Safari will confirm all prices before you book your holiday. Your holiday dossier will indicate what is and what is not included in the tour price. Flights are NOT included in the cost of the safaris unless otherwise stated.
Deposit: A deposit amounting to 25% (unless otherwise stated) of the total cost of the safari, together with a signed Booking Form, is needed to confirm the safari. On selected safaris, deposits are non-refundable.
Final Payment: The balance is due a minimum of 60 days prior to your departure. For bookings made less than 60 days prior to your departure, payment is required in full.
ACCOMMODATION We assume that people travelling on their own are prepared to share accommodation. We try to arrange for single travellers to share with someone of the same sex, but cannot guarantee this. Sometimes we have to change the rooming arrangements at the last minute. If it is not possible to arrange a share with another guest, or if you would prefer a single room, you will usually have to pay a single supplement.
FLIGHT BOOKINGS AND AIRPORT TRANSFERS The flight fare can only be guaranteed when the flight booking has been paid for in full and a ticket has been issued. Flight bookings cannot be transferred. 100% cancellation fees apply on all flights unless otherwise stated. If your flight arrives/departs on a different day/time to rest of the tour you may incur a cost for an airport transfer.
|ATOL YOUR FINANCIAL PROTECTION When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.|
We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).
If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may e re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.
CANCELLATION All cancellations should be made in writing and sent to the registered office of Art Safari at Art Safari Ltd, 46 Victoria Road, Woodbridge, Suffolk IP12 1EJ. Only upon receipt of the cancellation will the cancellation procedure be put into place. On cancellations made outside 90 days prior to your departure, deposits will be returned less any expenses incurred, unless deposits were stated as non-refundable at the time of booking. Safaris cancelled between 90 and 61 days prior to departure – deposits are not refundable. For cancellations between 60 and 45 days prior to your departure, a charge of 50% of the total cost of the safari will apply. Inside 45 days a charge of 100% of the cost of the safari will apply. 100% cancellation fees apply on all flights unless otherwise stated. These cancellation conditions should be covered by your travel insurance. This procedure applies to all Safaris except Antarctica which has the following cancellation policy:
The following applies to Antarctica specifically: For cancellation more than 90 days Loss of deposit; between 90 and 63 days, loss of 30% of total booking cost. For cancellation between 62 and 49 days, loss of 75% of total booking cost. For cancellations 48 days or less, loss of 100% of total booking cost
INDEMNITY AND LIABILITY Any safari is potentially hazardous and it is essential that all lawful directions and advice of the safari operator be followed. Art Safari Ltd and any safari company acting on its behalf, accept no responsibility for any illness, accident or loss whatsoever incurred in the course of the safari or for any expense from such illness, accident or loss.
ALTERATION OF SAFARIS Art Safari Ltd and any safari company acting on its behalf, reserves the right to withdraw any safari, eliminate any feature or alter the itinerary, should local conditions necessitate.
INSURANCE It is a booking requirement that all travellers take out comprehensive travel insurance. This should be done at the time your booking is confirmed and your deposit paid. All clients should be fully insured against accident, all medical eventualities, repatriation, cancellation, curtailment and default. Art Safari Ltd or any safari company acting on its behalf cannot be held responsible for loss or damage to baggage and personal effects. This should be covered by your travel insurance policy.
LATE BOOKINGS We will attempt to accommodate any late bookings, subject to a non refundable payment of £50 to cover expenses. Upon you booking the holiday this charge is deducted from the cost of your safari.
PASSPORT AND VISAS It is the sole responsibility of the client to ensure that all passport and visa requirements are fulfilled prior to departure. Passports must have at least 6 month validity from the date of your RETURN and two spare blank pages for the entry stamp and preferably more if several countries are being visited.
HEALTH Consult your doctor or pharmacist. Medical travel records and required certificates must be brought with you. All guests must understand that while a high level of fitness is not required, a measure of physical activity is involved in all Art Safari trips. It is the responsibility of clients to advise us prior to departure of any specific medical conditions. Some safaris are at altitude. Anti-malaria precautions must be taken, and these are the sole responsibility of the client. Please note that a signed medical form is required for Antarctica by Peregrine Adventures.
AIRLINE RESPONSIBILITY The airline concerned is not to be held responsible for any act, omission or event during the time the guests are not on board their aircraft. The passenger tickets issued by the airline, when issued, will constitute the sole contract between the airline and the purchaser of these tickets and/or passengers.
RESPONSIBILITY Neither Art Safari nor any person acting for, through or on behalf of the Art Safari shall be liable for any loss or damage whatsoever arising from any cause whatsoever and without restricting the generality of the foregoing shall particularly not be responsible for loss or damage arising from any errors or omissions contained in these pages or any other literature, late or non-confirmation or acceptance of bookings, loss or damage caused by delays, sickness, injury or death, whether occasioned by negligence or not.
The person making any booking will, by the making of such booking, warrant that he or she has authority to enter into a contract on behalf of the other person/s included in such a booking and in the event of the failure of any or all of the other persons so included to make payment, the person making the booking shall by his/her submission of the booking form assume personal liability for the total price of all bookings made by him/her.
PHOTOGRAPHY Art Safari reserves the right to use pictures taken on Safari which may contain your image. Art Safari owns the copyright to all pictures taken by them or on their behalf.
SAFARI COMPANIES Some safari companies will demand that you agree to their terms and conditions as well as to the terms and conditions already listed above. Their cancellation procedures may also alter. In such a case their conditions will apply and supersedes the terms and conditions of Art Safari Ltd.